FAQ

Q: Is there a deposit required?

A: All projects require a 50% deposit prior to the start of the project. Final payment is required when your project is delivered/picked up and you are completely satisfied.

Q: I have a picture of what I want will you copy it?

A: I would prefer not to reproduce other’s work however I do often use pieces as inspiration and a basis of design. In addition, if you have found something you like and can live with the quality buy it! I can’t and don’t compete with Home Depot, Lowes, IKEA and your local furniture store on price. I win the quality battle hands down though:)

Q: What is your return policy?

A: All sales are final.

Q: How do I place an order?

A: To place an order visit the Contact page or feel free to give me a at 602-705-8419. We will review your project, budget and ideas. It’s always helpful if you have a general idea what you are looking for and can provide at least the following: wood species, size schedule. Prior to the start of your project I will generate a 3d drawing for your review and approval.

Q: How long will my project take to complete?

A: Build times on projects can vary greatly depending on the design. However, prior to starting your project a schedule and deadline will be discussed and agreed upon. Currently, as of 4-13-07, there is approximately a 4-6 week lead time in starting new projects.

Q: What if you can’t take on my project?

A: From time to time I receive requests for projects that for one reason or another I am unable to take on at that particular time. I do however network with various other craftsmen in the greater Phoenix area of which I can refer. My goal is to be sure that my clients are put in touch with the people who best fit thier needs. Sometimes it’s myself and sometimes it isn’t.